Our homecare aides are:

We make every effort to respond to your needs as quickly as possible. Generally we can respond to requests for services within 48 hours of the initiated intake process.

Your information privacy is taken seriously at ASI. It is our policy to ensure that all client-related files are secured in a locked location to which only your case supervisor has access. ASI is HIPAA compliant.(https://www.hhs.gov/hipaa/index.html)

Electronic Visit Verification is a new system of tracking caregiver service visits mandated by the State of Illinois. Its purpose is to reduce recording errors or fraud and to ensure that you get the services to which you are entitled during the agreed schedule.

ASI understands that it is a privilege to come to your home to assist you. Consistently providing you the highest quality of care is a hallmark of ASI. The key to our excellence is our knowledgeable and compassionate caregivers. All our caregivers: • are screened, bonded & insured • undergo a complete review of references and credentials • must pass drug testing and background checks • successfully complete our 45-hour pre-employment training program • complete 12-hours of in-service training annually • are CPR & First Aid certified ​ Our caregivers are regularly supervised and evaluated by management to ensure ASI's high standards are met day after day.